![]() ![]() ![]() We will fully investigate the circumstances of your complaint and if after 4 weeks our investigations have not been concluded we will notify you in writing and indicate when we expect to contact you again.We will acknowledge receipt of your complaint within 5 working days.Steps we will take to deal with your complaint Should you have any complaints about the service provided, please either write or telephone in the first instance, Simon Leech, at the address shown below or email Floor, Suite 5 Steps you can take to inform us of a complaint We hope you find our service exceeds your expectations, however, we do realise that in any organisation situations can arise which are not satisfactory for all parties. The result: a warm, relaxed and natural looking image.As part of our commitment to customer service excellence, we take complaints seriously. This series features a couple of Profoto studio heads, used to light the shot, which were manually balanced with the available light - evident on the back wall. Windows dominated the length of the room and presented me with a brilliant opportunity to mix controlled studio light with natural light for ambiance – a technique I’m particularly fond of using. The series of images were shot at my old secondary school weeks before the old gymnasium was scheduled to undergo modernisation. The images showcased here came from such a process, working initially with one of the models, Rob, later with the make-up artist, Vickie, and second model, Tanya, to develop my ideas. For me personally, it is within such a collaborative environment that I feel challenged to bring my A-game. The Gymnasium series was ‘personal work’ and with it, as with other such projects, I have been extremely lucky to collaborate with some incredibly talented, creative and trusting people. With ‘free work’ the ‘client’ requires specific content that has to take priority. With personal work there is complete freedom to explore a joint vision. There is a difference between ‘personal work’ and ‘free work’ - the latter ultimately benefiting an individual, business or service, not just yourself and your creative team. Whilst I wholly support and am signed up to this initiative (promises of exposure or future work should not replace appropriate remuneration), it is important not to lose sight of the need for creative individuals to explore ideas and concepts. There is currently much talk and publicity about the ‘ #NOFREEWORK ’ campaign (initiated largely by The Freelancer Club ) and its underpinning ethos that creatives should not provide their services for free, under any circumstances. In selecting this series I hope to highlight the importance of personal work – something I consider to be a vital ingredient in any photographer’s portfolio. Simon says: “ I have selected my ‘Gymnasium’ series. In this series, A World That Others Can't See, I ask fellow photographers to talk about an image from their portfolios in order to discover the stories behind their work and to learn about the person behind the lens.įor the fourth post of the series, lifestyle advertising photographer Simon Leach talks about his personal work, the importance of collaboration and how to know when you are being asked to work for free. In a way, every single one of our photographs is also a portrait of ourselves. Our role as photographers is to capture a world that others can't see, and in this process we leave a little bit of us in every photo that we take.
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